Privacy Policy

Last updated: October 20, 2026

1. Introduction

Alderbank Concrete Solutions ("Alderbank," "we," or "us") respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, and share information submitted through our website.

2. Information We Collect

When you submit an estimate request, we may collect:

  • Your name

  • Email address

  • Phone number

  • City or town

  • Property and project details

  • Any other information you voluntarily provide

Our website hosting provider may also process technical information, such as IP addresses and browser information, for website operation and security.

3. How We Use Your Information

We use your information to:

  • Review and respond to concrete-lifting inquiries

  • Help coordinate estimate requests with independent contractors

  • Contact you regarding your project

  • Maintain records of inquiries and improve our services

4. Sharing Information With Contractors

Alderbank coordinates estimate requests with independent concrete-lifting contractors and does not perform the repair work itself.

When you request an estimate, your contact information and project details may be shared with an independent contractor for the purpose of responding to your inquiry.

Alderbank may receive compensation from participating contractors for referrals. Contractors are independently responsible for their estimates, workmanship, and handling of personal information they receive.

We do not authorize contractors to use your information for unrelated marketing without appropriate consent.

5. Website Hosting and Service Providers

We use third-party services, including website hosting, form submission storage, and email services, to operate our website and handle inquiries.

These providers may process or store information in Canada or other countries, subject to applicable laws and their security practices.

6. Information Retention and Security

We retain personal information only as long as reasonably necessary for the purposes described in this policy and to meet applicable legal obligations.

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no internet-based system can guarantee complete security.

7. Your Privacy Choices

You may contact us to request access to your personal information, ask for corrections, or request deletion, subject to applicable legal and recordkeeping requirements.

You may also withdraw consent for certain future uses or disclosures, subject to legal or contractual restrictions.

8. Updates to This Policy

We may update this Privacy Policy as our website and services evolve. Changes will be posted on this page with a revised update date.

9. Contact Us

For questions or requests concerning your personal information, contact:

Alderbank Concrete Solutions

Email: [INSERT PRIVACY CONTACT EMAIL]